Airport Self-Service Kiosk

Self-ServiceKiosksforAirports

A self-service solution that simplifies the passenger journey and increases airport operational efficiency.

Everything passengers need, at their fingertips

Transform the way passengers interact with the airport by offering more autonomy and efficiency at every stage of the journey.

3D Map

Navigate the airport with search for gates, shops, restaurants, and services.

Flight information

Quick access to flight status, gate, and schedules, with updates sent directly via WhatsApp.

Virtual assistant

Fast and intelligent self-service with natural conversation and clear answers.

POI information

Each point in the airport comes to life with descriptions, photos, contacts, location, and useful links.

Feedback

Collect feedback, complaints, and suggestions, generating real-time data for your team.

Sign language and accessibility features

More autonomous service with accessibility resources.

The airport operates better when teams have clarity

Understand demands, anticipate trends, and optimize resources with precise and actionable analyses, using data from across the airport.

Operational Performance

Interaction volume, automatic resolution rate, average response time, and peak hours to intelligently size your team and reduce costs.

Behavior and Intent

Questions, intents, and navigation patterns reveal real needs, allowing you to anticipate demand and personalize services.

Passenger Satisfaction & Experience

CSAT, feedback, and sentiment analysis help identify issues and continuously improve the passenger experience.

Differentials

An experience for everyone, designed around your airport

The ideal solution for airports seeking greater operational efficiency and a more autonomous passenger experience.

Full customization

Interface, visual identity, and content adapted to reflect the airport’s brand and experience.

Integration with airport systems

Integrated with airport systems to display up-to-date information about flights, services, and infrastructure.

Omnichannel experience

Allows passengers to continue the interaction on their mobile devices, whether to complete bookings, receive flight updates, or get guidance via WhatsApp.

Multilingual support

Serves passengers in more than 10 languages, ensuring effective communication with travelers worldwide.

24/7 service

Available anytime, providing immediate support for questions, guidance, and travel information.

Reduced lines at service counters

Directs questions and simple services to self-service, reducing queues and allowing staff to focus on more complex cases.

Accelerate your digital transformation

Send your message and a specialist will contact you to better understand your challenges and answer all your questions.