Airport Booking System

BookingSystemforAirportsandVIPLounges

Centralize bookings, operations, and data in a single system designed for Airports and VIP Lounges.

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A complete system for bookings, operations, and data

A single solution that connects online bookings, operations, and data in one place.

Service catalog

Service catalog

Register all your services (VIP lounges, hospitality, transfers, etc.) with descriptions and custom fields.

Availability and capacity

Availability and capacity

Manage schedules and capacity with blocks, service windows, and operation-specific rules.

Rules and policies

Rules and policies

Define lead time, limits, eligibility, cancellation, and no-show rules with clear policies applied automatically.

Pricing, fees, and promotions

Pricing, fees, and promotions

Configure pricing by service/time/duration, fees, and campaigns with vouchers and application rules.

Checkout and payment

Checkout and payment

Turn intent into confirmed bookings with a simple flow, integrated payment methods, and instant confirmation.

Performance reports

Performance reports

Track occupancy, revenue, cancellations, no-shows, and conversion with decision-ready dashboards.

Airports work better when teams have clarity

Understand demand, anticipate trends, and optimize resources with precise, actionable analytics powered by airport-wide data.

    Operational Performance

    Interaction volume, automatic resolution rate, average response time, and peak hours to intelligently size teams and reduce costs.

    Behavior and Intent

    Questions, intents, and navigation patterns reveal real needs, enabling demand anticipation and service personalization.

    Passenger Satisfaction & Experience

    CSAT, feedback, and sentiment analysis help identify issues and continuously improve the passenger experience.

Differentiators

A platform built for airport realities

A system designed to handle the complexity of your operation.

Built for airports

A product designed and tested in real airport operations and management across Brazil.

Centralized management

View bookings, dates, schedules, and capacity in unified dashboards — no spreadsheets or parallel controls.

Adaptable rules

Every airport and VIP lounge operates differently. The system adapts to this reality, giving you full control.

System integrations

Connect with airport and partner systems for check-in, discounts, and special conditions.

Modular system

Start with one service (e.g., VIP Lounge) and expand to others without changing platforms.

Multilingual support

Serve passengers in more than 10 languages, ensuring effective communication with travelers worldwide.

Results

Proven results in Brazilian airports

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BTG Pactual Terminal booking system

Strelo was responsible for developing the entire digital journey of the BTG Pactual Terminal, from experience selection by the customer to efficient, end-to-end booking management by operations.

Case de sucesso

Accelerate your digital transformation

Send us a message and a specialist will get in touch to better understand your challenges and answer all your questions.